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Writer's pictureMatthew G. Osman

The Importance of Change Management

Companies will always need to adapt and change to meet new challenges and find new ways of accomplishing goals. In today's rapidly changing business environment, most companies can't afford to stand still. Technology is quickly advancing, globalization is driving change at an incredible pace, and businesses must adapt to survive.


Every change a company introduces needs to be well thought out and implemented with care. Changes should be made with each employee in mind as change can be difficult, and if done wrong, it could lead to failure and high employee turnover. With change management, you can ensure changes are implemented thoroughly and smoothly to help your company successfully introduce changes that help you stay relevant in this fast-paced business world.


Let's look at change management and tips to help ensure you implement those changes successfully.


What is Change Management?


Change is inevitable, and businesses will often take action to change a significant part of the organization. These changes can include updating company culture, changing internal processes, introducing new technologies, restructuring or reorganizing company hierarchies, and more. Making even small organizational changes can induce anxiety, fears, and stress among the employees if not handled well.


Change management is the process in which a company or organization guides these changes from the earliest stages through preparation and implementation. The processes and strategies companies use to manage these changes can help the transition smoothly with minimal negative impacts on employee morale.


Why Change Management is Important


Employees in any hierarchy can be resistant to change for several reasons. They may not see the value or understand why the change is needed. As with many organizational changes, it brings a change in responsibility, which can bring on feelings of frustration with increased workloads, having to learn a new skill or even fears of getting laid off.


Change management is essential to help guide people and the organization through the changes through a method that introduces the change with education, empathy, and understanding. It can also reduce the downtime of an organization if a change is implemented poorly. A good change management strategy and plan can help shift employees' mindsets and help get them through the transitional state and, on the other hand, more successful.


5 Tips to Implement Change Management Successfully


There are several ways businesses can introduce changes within their organization, and it's essential to put together a framework that will set your team up for success in the transition. With changes, communication is incredibly valuable to educate and engage your employees to help them stay on track. Here are 5 tips to help successfully manage a transition in your company.


Encourage a Culture that Embraces Change – Preparing to implement a change successfully can be prepared by creating a culture within the organization ready to embrace change. Managers can create a culture of change by focusing on consistent communication with employees to understand the need for change and the why behind it. You want to raise awareness of the company's challenges if no changes are made and how it could negatively impact the organization and employees.


Getting your employees behind the change before it's implemented can help remove the stress and anxieties they might feel and ensure the rollout is a success.



Create a Realistic Plan for the Change – Getting employees on board is the first step, and the next thing you need to do is create a realistic plan to implement the change. The plan should include how this change will help to improve the company and what goals this change will help achieve. Think about who you in your organization are best equipped to oversee the task of implementing the change and who are the crucial stakeholders responsible for approvals.


With a good plan, you create a roadmap that includes the steps and actions needed and details any potential unknowns or challenges that could arise. You also want to include any training that may be needed to be addressed.


Implement the Change – Implementing the change can be one of the more challenging aspects of change management. You want to be mindful of how your employees feel while the plan is put into action. Ensure everyone has the tools they need to help achieve a successful implementation.


Managers and project leaders in charge of the implementation must be focused on empowering and encouraging employees to take the necessary steps to achieve the goals. Help them to be prepared for any roadblocks and how to manage them if they encounter them. At this stage in change management, communication is essential to help remind your team of the vision behind the change.



Review and Reflect – Throughout the implementation process, feedback is critical to help ensure the change is having the right impact. You want to encourage employees to share honest feedback through regular meetings by asking what's working and what may not be working. Collecting feedback and reviewing the impacts can be one way to measure the success of the implementation. You can take the feedback and adjust the plan as needed throughout the implementation. It can help provide valuable insights and lessons that may be useful when change is needed in the future.


With any change, you want to be sure to share the progress and celebrate wins to help keep your team motivated. Provide reports through meetings on the successes and encourage your employees to share how they feel they've achieved their goals.


Businesses must always operate under the assumption that the only constant is change. To remain competitive, you need to be able to adjust goals, shift priorities, and adopt new processes quickly and effectively. Change management can be challenging, but with the proper planning and strategies, you can help ensure the transition is managed with care in a way that employees can get on board and help create a successful rollout.


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